An Avicenna Care clinician in a sunlit modern clinic

The denied claims everyone else writes off

Avicenna Care recovers the denials and underpayments your biller runs out of time to fight — on contingency, behind your existing team.

Avicenna Care works the claims
your team runs out of time to fight

WorkqueuesAll payors
AetnaFollow-up$487K
BCBS DenialsAppeal$348K
UHC AppealsIn review$262K
CignaPaid$164K
AYou pay only on what we recover

Second-pass recovery

The denials and underpayments your biller can't get to

Avicenna Care works the claims that get touched once and abandoned — denials, underpayments, and aging AR — behind your existing biller.

AFirst-touch automation
Auto follow-up on aging claims
Resubmit corrected claims
Payor status checks
Escalate to specialist

First-touch automation

Offload repetitive payor workflows

Status checks, follow-ups, and resubmissions run automatically, so your team spends its hours only on the claims that need real judgment.

CLM-8451264Denied · CO-97

AI-drafted appeal

Service is not bundled per NCCI edits. Attaching documentation supporting separate reimbursement under modifier 59…

AI AgentSpecialist reviewAppeal filed

Complex denial resolution

Bring real firepower to the hardest claims

AI drafts the appeal and hunts the supporting evidence inside the payer's own portal; a human reviews and signs off before anything is filed.

Your workflow, your rules
High-value claimsPriority
Aging > 90 daysPriority
Timely-filing riskPriority
AMapped to your SOPs

Configurable workflows

Adapt to how your organization already works

We map your payor priorities, deadlines, and SOPs into the system and work within them. You set the rules; nothing leaves without approval.

The rules of revenue cycle, rewritten

15%

of claims are denied on first submission (industry average)

15%

Denials are the norm, not the exception

Around one in seven claims comes back denied — and underpayments hide inside many of the ones that do get paid.

54%

Most denials are winnable

The question was never whether a denial can be overturned. It's whether anyone has the hours to fight it.

65%

The tail gets written off

When an appeal costs more in staff time than a small claim returns, it gets abandoned. That's the revenue we go after.

365

Deadlines are money

Claims that age past the timely-filing deadline are written off forever. We track every one so none of yours expire.

AI-native collections,
human-approved

Claim activityExample
CLM-4821Appeal filed2m ago
CLM-7742Paid5m ago
CLM-3391Follow-up8m ago
Avicenna CareEach claim worked end-to-end, human-approved

Collections that keep moving

AI agents work claims end-to-end, while a human reviewer provides oversight and steps in on the hardest denials and escalations.

Open A/R

$2.4M

tracked

In appeal

38

claims

Avg age

32d

A/R

CLM-7267389$4,200Paid
CLM-6488653$1,250Aging

Complete visibility

Every interaction, update, and decision is captured and summarized so teams always know the status of their collections activity.

Denials workflowRunning
Eligibility verified
Coding reviewed
Appeal packet built
Submitted to payor

Every step logged, every claim worked the same way

Consistent execution

Workflows run reliably across claims, reducing the operational variability that often slows collections — whether following your existing SOPs or proven best-practice workflows.

CLM-682475Paid · $8,248.00
Owned
Worked
Resolved
Avicenna CareAccountable through to outcome

Ownership through resolution

Claims aren’t just worked. They’re pursued through to outcome, with clear accountability for results.

What if claims actually kept moving?

Connect your systemsSecure sync
E

Epic

EHR

Connected
a

athenahealth

Practice management

Connected
A

Availity

Clearinghouse

Connected
Avicenna CareAvicenna CareLive

Where claims get organized, prioritized, and progressed

Intelligence & insights

Analytics identify patterns across payors, denials, and workflows to help teams uncover root causes, improve processes, and recover more revenue.

Structured workqueues

Claims are automatically categorized and prioritized so the highest-impact work gets attention first.

Unified financial data

Avicenna Care connects claims, payor interactions, and collections activity into a single system

Works alongside your everyday workflows

eClinicalWorks
athenahealth
NextGen
Epic
ModMed
Dentrix

Start recovering more revenue from insurance claims